The economic and social environment for businesses is currently changing rapidly. Many are unable to keep pace with this change. This is one of the key findings of the study "Crisis Management and Leadership Culture – How Companies Deal with the Crisis," conducted by the ERA Group in cooperation with the German Association for Supply Chain Management, Procurement and Logistics (BME).
The key messages
- Adaptability: Only 50% of respondents have adapted their management tools to the new circumstances. Old patterns of thinking and acting prevail, and investments in new approaches are rare.
- Leadership culture: In many places, the crises have not led to a lasting change in leadership culture. Participative leadership has still not become the standard.
- Top management: Decision-makers must meet a broad range of requirements. Strong communication and decision-making skills, as well as flexibility, are particularly important.
- Crisis management: The lessons learned from the crises have not yet been implemented across the board in preventive measures – neither in the strategic nor in the operational area.
- Personnel: To combat the skilled worker shortage, the company is focusing on employer branding. Further training, resilience-building programs, and working with older employees play a secondary role.
- Digitalization: The crises have prevented the expected surge in digitalization. Companies are holding onto their money and investing cautiously.
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