“Effective relationship management and monitoring are key. And ERA does that very well!”
The British School in The Netherlands (BSN) in The Hague offers an international education to children and young people from more than 80 countries. Thanks to years of expertise in providing high-quality, individually inspiring education, the British school has grown into one of the most successful international schools in Europe. Guiding and encouraging every child so that they will thrive in tomorrow’s world—that is what drives the people at BSN, day in and day out.
BSN engaged ERA to scrutinize the costs and contracts of numerous products and support services: Which agreements are still in effect? Do they still align with what BSN needs today? What about the terms and conditions for both parties? And what are we paying for?
Since then, ERA has been able to accomplish a great deal for BSN across a wide range of areas: from IT, office supplies, copiers, and insurance to contract transportation, energy, and telecommunications.
Nitzan Kaduri, Chief Finance & Operations Officer at BSN, looks back with satisfaction: “The projects went well. We know where we stand again, our contracts are up to date, and we haven’t compromised on quality anywhere—in fact, it has often improved to our advantage.”
“Of course, we’re pleased with the results achieved in euros. But beyond that, it was and still is a pleasure to work with the entire ERA team. The consultants coordinate with us in a structured way about what they’re going to do, and they then do exactly what they say. We were regularly impressed by their knowledge of and attention to quality-related issues. It’s also reassuring that their approach toward suppliers and business partners is careful and professional.’
Read Nitzan Kaduri’s impressions of working with ERA.
Download: BSN testimonial
