Toy retailer, Wicked Uncle, unboxes 23% savings on shipping costs thanks to ERA Group. Read our case study to learn more about how they did it.
The Client:
Wicked Uncle is an e-commerce distributor of fun, unusual, and interesting toys for children.
The Challenge:
Faced with fierce competition and thin margins in the e-commerce toy market, Wicked Uncle’s shipping expenses were eating away at their bottom line. This fact, coupled with increased freight costs during the pandemic, led Wicked Uncle’s leadership to ERA Group for help.
The Solution:
ERA Group’s specialists suggested transitioning a portion of the e-commerce shipments to a new supplier to achieve better rates. To simplify the management of these two shipping carriers, ERA facilitated the selection of an e-commerce shipping platform and established shipment rules that optimized shipments between the two suppliers.
In addition to multi-carrier management, the new e-commerce platform delivered better pricing with their incumbent.
Lastly, ERA small parcel freight specialists corrected system packaging data to reduce accessorial charges. This operational change directed shipments to the lowest-cost service.
The Result:
Wicked Uncle achieved savings of 23%, amounting to $250,000 annually. Additionally, the shipping improvements increased customer satisfaction through reduced delivery times. The toy retailer plans to utilize the savings generated to gain market share.
