Founded in 1991, FTSE250 Company, Ei Group plc, is the largest pub company in the UK. Its 4,500+ properties are chiefly run as leased and tenanted pubs. The Group’s 1000-strong team are dedicated to supporting its publicans to run great businesses.
Cleaning Focus
At Ei Group plc, staff are encouraged to share ideas and suggestions for improvements, innovations and cost savings through their then named ‘My Big Idea’ programme.
This refreshing initiative led one colleague to introduce ERA Group UK into the mix. ERA UK Client Relationship Manager Stuart Lanyon worked closely with Executive PA Pam Watkins on several projects, securing both savings and service improvements. When complications arose, ERA UK worked round-the-clock to ensure the project brief was successfully achieved.
Three years later, with an in-house Procurement Team in place, Ei Group now enjoys significantly improved service levels and a strong position for future renewals.
To find out more about how ERA helped Ei Group, including results, savings and more details from the client, download the full case study now.
"From being someone who was initially quite resistant, I’m now a huge fan of ERA UK. They are professional, helpful, knowledgeable and provide a forensic level of detail on spend – you can’t manage what you can’t see. They have reduced our costs substantially and service levels haven’t suffered; if anything, they’ve improved." [Pam Watkins, Executive PA, Ei Group plc]
